How Our Approach To ITSM Is Failing Our Clients Big Time

Patrick McCloryDataOps, AI & ML Services, News

ITSM is failing

If we were to chart global business demand for technology and IT’s ability to deliver it, we’d get something looking like an upward right curve. In this graphing, business is more aggressive at demanding technology than IT has been at delivering it. This leads us to question whether or not we’re doing things the right way and whether ITSM is … Read More